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Salt Stick Fastchews

$5.95
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FASTCHEWS
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Salt Stick Fastchews

SaltStick FASTCHEWS® are now available for online orders!

SaltStick FASTCHEWS® are the first chewable electrolyte tablets in the marketplace.

FASTCHEWS features a scientifically-derived, proprietary high-performance formulation that provides a balanced supply of bioavailable sodium, potassium, magnesium, and calcium. Sodium is derived from sodium citrate, a proven source that has the added benefit of soothing the stomach. The formulation mirrors the electrolyte profile lost in sweat, in a form and quantity the body can absorb. Its non-GMO ingredients are all natural, gluten-free, vegetarian, and without artificial sweeteners or colours. Rapid absorption takes place by mouth (buccal mucosa, and then the stomach). Ease of access is assured in a convenient moisture-resistant roll-wrapped format. This "Green" product generates little trash.

Key Features

  • FASTCHEWS® Helps Reduce Muscle Cramping, Reduce Heat Stress, Boost Stamina, Maintain Electrolyte Levels.
  • The ONLY chewable tablet that is formulated to closely resemble the electrolyte profile lost in sweat.
  • Suggested use: 2 tablets per 15-30 minutes during activity
  • Fast absorption through buccal mucosa (tissue in mouth).
  • Each serving (2 tablets) contains: 100 mg sodium, 30 mg potassium, 10 mg calcium, 6 mg magnesium.
  • Tart Orange and Zesty Lemon-Lime natural flavours encourage consumption.
  • Bio-available active ingredients. Made in USA under cGMP (current Good Manufacturing Practice).
  • Ingredients are: non-GMO, gluten-free, vegetarian, fat-free.
  • Natural stevia as sweetener. No colour added.
  • Tested not to contain any World Anti-Doping Agency (WADA) or International Olympic Committee (IOC) banned substances
  • Also great for youth sports, travel rehydration, tennis and other sports, camping & hiking, effects of alcohol.
Ingredients Competitors Testimonials
Warranty FAQs WADA & Drug Testing
Salt Science Usage Guide Why Potassium?

Ingredients

Supplement Facts
Serving Size: 2 Tablets
Each Serving Contains %DV
Sodium
(as 450 mg sodium citrate)
100 mg 4%
Potassium
(as potassium citrate)
30 mg <1%
Calcium
(as calcium gluconate)
10 mg 1%
Magnesium
(as magnesium citrate)
6 mg 1%
Other Ingredients: Dextrates, dextrose, citric acid, natural flavour*, stearic acid, crospovidone, malic acid, silica, magnesium stearate, stevia extract. *natural flavour: either lemon-lime (vegan) or orange (contains trace of lactose).

Ingredients are: non-GMO, gluten-free, vegetarian, fat-free.

How do you think SaltStick Products Measure Up?

Product Per Capsule Ave. Cost/capsule Capsule Material
Sodium (mg) Potassium (mg) Magnesium (mg) Calcium (mg)
Sweat (per 315mL) 220 63 8 16    
SaltStick® Caps 215 63 11 22 $0.22 Veggie Cap
SaltStick® Caps Plus* 190 53 7 14 $0.30 Veggie Cap
SaltStick®Fastchews 50 15 5 3 $0.30 Chewable
Base Salt™ 290 3 3 12 $0.13 Powder
elete tablytes™ 150 95 30 40 $0.14 Tablet
eload Zone™ 43 14 9 5 $0.16 Gelatin Cap
Endurolytes™ 40 25 25 50 $0.16 Veggie Cap
Endurolytes Extreme™ 120 75 20 40 $0.21 Veggie Cap
Gastrolyte™ 250 156 0 0 $1.50 Powder packet
Gatorade Gatorlyte™ 780 400 35 0 $0.75 Powder packet
Lava Salt™ 158 16 1 0 $0.17 Gelatin Cap
Nuun™ 360 100 25 13 $0.54 Tablet
Roctane Capsules™ 140 0 9 0 $0.16 Veggie Cap
SportLegs™ 0 0 22 44 $0.23 Veggie Cap
Succeed™ 341 21 0 0 $0.14 Gelatin/V
Sustain™ 85 7 0 7 $0.12 Tablet
The Right Stuff™ 1625 0 0 0 $2.99 Liquid
Thermolyte Metasalt™ 165 43 6 13 $0.19 Veggie Cap
Thermotabs™ 180 15 0 0 $0.07 Tablet
Gatorade Endurance™ 200 90 6 3 $0.29 Drink
Gatorade Original™ 110 30 0 0 $0.26 Drink
  • *Contains 30 mg caffeine and 810 mg sodium citrate
  • Numbers represent milligrams per capsule or tablet. Drink mix is per 8oz/230mL
  • Sweat loss is average salt loss per 11oz/315mL of sweat for an average athlete
  • Suggested serving size is 1-4 capsules or tablets, depending on the product.

Why do we feel that SaltStick Fastchews have the best profile?

Simply because SaltStick Fastchews have everything you need for electrolyte replacement, and nothing extra†.

Why?

What is lost in sweat should be replaced by your electrolyte supplement in a manner in which your body can absorb. Only SaltStick Caps and Fastchews do this in a single product. SaltStick products have been formulated to allow your body to absorb the electrolyte content in the suggested serving of 1-2 tablets per 15-30 minutes, taken with or without water.

  Average Sweat SaltStick® Fastchews
Electrolyte per 2.6 oz / 75 mL per tablet
Sodium (mg) 52 50
Potassium (mg) 15 15
Magnesium (mg) 3 3
Calcium (mg) 4 5
  • Electrolyte numbers represent milligrams of electrolyte, and are approximate

TM: All product trademarks belong to their respective owners. Chart is assembled from publicly-available information and is believed accurate at time of compilation.

†Note: These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

SaltStick® Fastchews have been produced in a quality-controlled cGMP facility. On a rare occasion, a roll may contain damaged tablets. We apologize in advance, and would like to offer warranty service as described below.

Warranty:

The SaltStick® Fastchews are covered for a period of 90 days from the date of purchase. During this period of time, defective product will be replaced free of charge, subject to the exclusions below.

Warranty Exclusions:

Retailers and sellers of the SaltStick® caps and fastchews are not authorized to modify this warranty in any way. This warranty does not cover any of the following:

  • Damage or deterioration to the aesthetics or finish of the roll or label;
  • Damage or deterioration of the tablets due to poor storage or handling.

Warranty Service: To obtain service under this warranty, you must send the defective unit and proof of purchase (including date of purchase) to:

Toker Engineering LLC
PO Box 4456
Thousand Oaks, CA 91359

International users should return the defective unit to their original purchase location. Any postage, insurance or shipping cost, incurred in sending your SaltStick® product for service, is your responsibility. Toker Engineering LLC is not responsible for products lost or damaged in shipping.

Nearly every lot of SaltStick Fastchews has been tested for WADA-prohibited substances. None of our competitors can say that.

How else can Ironman World Champions and Half-Ironman World Champions depend on our products?

We recognize the importance of drug-free sport, and of competing on a level playing field. As a sponsor of many elite-level athletes around the globe, we take the safety of our products seriously, and SaltStick is the electrolyte supplement of choice. The product is produced in a cGMP (current Good Manufacturing Practice) facility to ensure product of the highest quality.

SaltStick products contain only the ingredients listed on the product label. SaltStick products are safe and legal for use in any sporting event governed by the World Anti-Doping Association (WADA), the US Anti-Doping Association (USADA), the UCI (Union Cycliste International), and the NFL (National Football League), among others.

Accidental contamination of supplements with prohibited substances is of great concern for every athlete, especially professionals who are tested on a regular basis. Lots of SaltStick products continue to be tested for WADA (World Anti-Doping Agency) prohibited substances by HFL Sport Science (owned by LGC), the testing lab behind INFORMED-CHOICE. Extensive and long-term testing has been conducted on nearly every lot produced, and all tested lots have been negative for contamination. More information on HFL's testing is available here.

HFL (and INFORMED-CHOICE) offers the ONLY supplement testing program that uses a WADA-experienced lab and ISO 17025 accredited analytical methods to analyse for banned substances. More information on the program is available here.

SaltStick Caps are produced in a cGMP (current Good Manufacturing Practices) facility. Between each production run, machines in this contract lab are cleaned based on cGMP compliant cleaning procedures, as well as all other handling steps. This ensures the quality of the final product is of the highest pharmaceutical standard.

More insight into the importance of cGMP supplement production, analytical testing and sources of contamination can be found in a 3-part series of articles written for the multisport website Slowtwich.com. Links to the articles can be found below or in the Media section.

Ironman Champ Craig Alexander Talks about Supplement Testing


The following list of SaltStick Caps lots have been tested and found NOT to contain any of over 100 of the most common WADA-prohibited substances that can be present as a result of inadvertent contamination. Links to the certificate of analysis (COA) for each lot is provided for your information and protection. For identical lots with different language labels, lot numbers are grouped together by single analysis.

A link to HFL's list of tested products is available here

Certificate of Analysis

Salt Science

Why do many athletes need electrolyte supplementation?

Hyponatremia, a medical condition marked by low blood sodium levels, can lead to nausea, fatigue, cramping, vomiting, weakness, sleepiness, and in rare severe cases, even death.

Five electrolytes in particular play a pivotal role in maintaining normal human muscle function: sodium, potassium, magnesium, calcium, and chloride. A shortage of any of these electrolytes will affect athletic performance through a range a subtle to serious side effects.

Sweat typically has about 1000 mg sodium/liter, a typical sports drink has 440 mg sodium/liter. If, during the course of training, you ingest nothing but sports drinks (or worse, water), you will become hyponatremic at some point. Many sports drinks also do not address any form of supplementation of the other key electrolytes, potentially causing yet further cramping and muscle issues.

A popular and simple solution to electrolyte shortage due to sweating is supplementation using electrolyte capsules.

Why do I need more than just sodium? Table salt is easy to find and cheap to add to my drink mix...?

While sodium is the predominant electrolyte lost in sweat, a quartet of other electrolytes (potassium, magnesium, calcium, and chloride) performs crucial roles in muscle contraction, relaxation, and performance. Loss of these electrolytes over time will impair your muscles to function normally. Table salt only contains sodium chloride. Furthermore, adding too much salt to a drink will make it unpalatable and you will be less likely to actually drink it. A capsule delivers the electrolytes you need without tasting bad.

If I take electrolyte tablets, where will I get my carbohydrates?

A strategy that has worked for countless pros and age groupers is to separate your electrolytes from your energy sources so that you can customize the dose of each group. This means to obtain electrolyte supplementation through capsules alone, and an energy source through solid or gel foods and/or complex carb drinks (e.g. maltodextrin).

A low sodium diet...

Scientific research maintains that the average Western diet is already too high in sodium and would benefit from a reduction in sodium intake. As sodium consumption increases, output in sweat also increases to maintain a healthy level in our body. Your body become acclimatized to this intake, and "needs" more sodium to maintain this level of function. However, athletic performance drives up the loss of sodium through sweat. If your diet already contains a lot of sodium, you'll need to maintain a higher level of sodium in your body to keep homeostasis (balance) and your ability to function under athletic stress. This can be accomplished by higher doses of electrolyte supplementation. If your diet is lower in sodium, you will still lose electrolytes through sweat, but you can maintain your appropriate blood electrolyte level with less supplementation. In many respects, the ideal situation is to live a low-sodium diet and supplement during heavy training and racing as needed. Using SaltStick Caps electrolyte capsules will allow you to do this easily, and to customize your dose based on individual need.

What is the science behind SaltStick®products?

Simple: What is lost in sweat should be replaced by your electrolyte capsules in a quantity and form which your body can absorb. SaltStick®Fastchews have been formulated to provide your body with a balanced electrolyte content in the suggested serving of 2 tablets per 15-30 minutes. Eight SaltStick Fastchews in an hour equate to 400 mg sodium, 120 mg potassium, 24 mg magnesium, and 40 mg calcium per hour: The ideal ratio to keep you moving.

The Math of Salt Loss Slowtwitch Oct 2009

Electrolyte Content of SaltStick and Sweat

  Average Sweat SaltStick® Fastchews
Electrolyte per 2.6 oz / 75 mL per tablet
Sodium (mg) 52 50
Potassium (mg) 15 15
Magnesium (mg) 3 3
Calcium (mg) 4 5
From Maughan and Shirreffs, 1998. Fluid and electrolyte loss and replacement in exercise. In Oxford textbook of sports medicine, 2nd Edition. Edited by Harris, Williams, Stanish, and Micheli. New York: Oxford University Press, pp. 97-113

What is bioavailability and why does it matter?

A nutrient's bioavailability is the proportion of the nutrient that, when ingested, actually gets absorbed by the body. Absorption rate is important because even when a drug is absorbed completely, it may be absorbed too slowly to produce any effect. SaltStick® Fastchews contain water-soluble chelated potassium, calcium and magnesium citrates and gluconates that have high bioavailability and fast absorption rates. Sodium citrate present is also bioavailable and quickly absorbed, and helps to soothe the stomach as well. This is in contrast to some supplements that use forms of these minerals that have lower bioavailability, are insoluble, or require high stomach acid to digest.

Recent study on how Salt increases physical performance in endurance competitions

More summaries and research on the importance of electrolytes in sports:

Note: Any exercise program or changes to your diet should be reviewed with your doctor before beginning a program. Individuals with high blood pressure or any medical condition should seek professional advice prior to electrolyte supplementation.

Note: These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

Recommended SaltStick Caps Usage Guide

Jonathan Toker, Ph.D.

General usage

SaltStick Caps and Fastchews contain a balanced and buffered mixture of the electrolytes that are lost in sweat, in a ratio and form that your body needs for optimal performance. The general guideline for supplementation has been successful for most athletes in a wide range of event distances and training durations. The basic idea is to keep your supplementation simple and effective, so you have one less thing to worry about on race day, and you can focus on the athletic event rather than on surviving your nutrition plan.

As a general guideline, athletes should consume 1-2 SaltStick Fastchews every 15-30 minutes or 1 SaltStick Capsule per 30-60 minutes during any land-based activity (bike/run) for the duration of the activity. In hot conditions, extreme humidity, or for larger athletes, a greater number of tablets may be needed to maintain safe electrolyte levels. The addition of SaltStick Caps or SaltStick Caps Plus can be an effective means to further supplement. The maximum number of tablets recommended per day is 50, although athletes in extreme conditions and longer events may find it necessary to exceed this number, or to combine intake with SaltStick Caps. It is strongly recommended to test your planned electrolyte protocol in training several times before race day.

It should be stressed that every athlete sweats differently, reacts to heat and humidity differently, and reacts to the stress of a race or training differently. What this means to the athlete in particular is the importance of testing one's electrolyte replacement strategy in training, prior to race day. Listening to your body prior to and during an event is also key, so you can adapt your electrolyte plan accordingly. Being flexible and keeping your plan simple will give you the best chance of success.

Dissolving tablets into water bottles

Some athletes may find it convenient to drop some tablets into a water bottle and shaking well. However, unlike effervescent tablets that are specifically designed to create a sports drink in this way, SaltStick Fastchews were designed to be consumed by eating directly, as you would with a candy or sweet.

Specific Guidelines

Training:

Pre-training: No specific supplementation is necessary. Maintain adequate hydration with sufficient electrolyte content in the days leading up to a major training block to maintain your weight. For long distance training under extreme conditions, take 1 SaltStick capsule the night before your activity, and one capsule with breakfast before your activity.

During training: Most athletes will find that normal training less than 2 hours should not require too much in the way of electrolyte supplementation, and water alone will suffice. Riding or running longer than about 90 minutes, or shorter in hot or humid conditions, should consider taking a SaltStick Fastchew every 15 minutes or capsule every 30-60 minutes along with sufficient fresh water to stay hydrated. A mixture of sports drink, water and SaltStick Fastchews or Caps can also be a successful combination. Many athletes find that carbohydrates in the form of gels and energy bars is a good match for water-SaltStick, eliminating the need for a sports drink.

Post-training: Maintaining proper hydration and electrolyte balance during hard training can be nearly impossible, and proper post-workout recovery is facilitated by ingesting fluid with electrolytes. This can take the form of a balanced electrolyte supplement along with carbohydrates and protein. A simple strategy to ensure adequate electrolyte replenishment is to take 1-2 SaltStick Caps or 2-4 Fastchews after a hard workout. Excess electrolyte ingestion will simply be excreted in the urine.

Racing: Sprint to Olympic distance triathlon, Half marathon to marathon 
(1-4 hours of exercise)

Pre-event: Specific supplementation is not usually necessary. Maintain adequate hydration with sufficient electrolyte content in the days leading up to the event to maintain your weight. For races expecting extreme conditions, take 1-2 SaltStick Caps (or 4-8 Fastchews) the night before your event, and one capsule (or 4 Fastchews) with breakfast before your event.

Race time: For a triathlon, begin electrolyte supplementation on the bike portion of the race, at least 15 min. into your ride. Take 1-2 capsules per hour (or 4-8 Fastchews per hour) during the event. For a running-only event, consume 1-2 capsules per hour (or 4-8 Fastchews per hour) during the entire event. For events lasting less than an hour, pre-event supplementation should be sufficient under most conditions.

Post-race: Maintaining proper hydration and electrolyte balance during an event can be nearly impossible, and proper post-race recovery is facilitated by ingesting fluid with electrolytes. This can take the form of a balanced electrolyte supplement along with carbohydrates and protein. A simple strategy to ensure adequate electrolyte replenishment is to take 1-2 SaltStick Caps (or 4-8 Fastchews) after a race. Excess electrolyte ingestion will simply be excreted in the urine.

Racing: Half Ironman Distance Triathlon, Marathon/Ultra-Marathon 
(4-8 hours of exercise)

Pre-event: During the days leading up to your event, maintain your weight with adequate hydration with sufficient electrolyte content. The water bottle that follows athletes around to the race expo, etc... should be filled with fluid and electrolytes. This can take the form of a sports drink or water and 1 SaltStick cap (or 4 Fastchews) per 1-2 water bottles. A word of caution goes to consuming unnecessary and empty calories in the form of sugars. When in doubt, read the nutrition information on the product in question. For most races, take 1-2 SaltStick Caps (or 4-8 Fastchews) the night before your event, and one capsule with breakfast before your event.

Race time: For a triathlon, begin electrolyte supplementation on the bike portion of the race, at least 15 min. into your ride. Take 1-2 capsules per hour (or 4-8 Fastchews per hour) during the event. For a running-only event, consume 1-2 capsules per hour (or 4-8 Fastchews per hour) during the entire event. Hot or humid conditions may require more than 2 capsules per hour.

Post-race: Maintaining proper hydration and electrolyte balance during an event can be nearly impossible, and proper post-race recovery is facilitated by ingesting fluid with electrolytes. This can take the form of a balanced electrolyte supplement along with carbohydrates and protein. A simple strategy to ensure adequate electrolyte replenishment is to take 1-2 SaltStick Caps (or 4-8 Fastchews) after a race. Excess electrolyte ingestion will simply be excreted in the urine.

Racing: Ironman Distance and Ultra-Marathon 
(8+ hours of exercise)

Pre-event: During the days leading up to your event, maintain your weight with adequate hydration with sufficient electrolyte content. The water bottle that follows athletes around to the race expo, etc... should be filled with fluid and electrolytes. This can take the form of a sports drink or water and 1 SaltStick cap per 1-2 water bottles, either as a capsule or dissolved in water. SaltStick Fastchews can be useful for longer events, usually when paired with SaltStick Caps, due to the large number of tablets that would be needed throughout the event. A word of caution goes to consuming unnecessary and empty calories in the form of sugars. When in doubt, read the nutrition information on the product in question. For all races, take 1-2 SaltStick Caps the night before your event, and one capsule with breakfast before your event.

Race time: For a triathlon, begin electrolyte supplementation on the bike portion of the race, at least 30 min. into your ride. Take 1-2 capsules per hour during the bike portion of the event. Once on the run, many athletes find that cramping becomes more likely, and dosing of SaltStick Caps may begin to climb. Towards the second half of the marathon, many athletes find that electrolyte intake becomes

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Shipping & Returns Policy

Order with confidence!
TITAN Performance Group is committed to our 'signature' customer service and satisfaction. If you receive any products or merchandise that you are not satisfied with, simply return it to us within 30 days in the condition that you received it and we will happily exchange the size or refund your purchase*.

Any items returned outside of this period (unless faulty) or items returned damaged or soiled (unless faulty) will be the responsibility of the customer to retrieve. TITAN Performance Group will not pay to return these items to you.

Return Terms and Conditions
Returns must be in as new condition with tags attached unless faulty. Due to health regulations, we are unable to exchange or refund on any underwear or ear ring purchase unless faulty within the manufacturer's warranty period. We recommend sending returns via registered post as we do not accept responsibility for lost items. Gift cards and promo codes cannot be applied to exchanges. Returns must be made within the timeframe listed (30 days) unless faulty. Size exchange requests are subject to availability of stock. Should your size request be unavailable a refund will be provided. TITAN Performance Group does not accept cash as a form of payment and takes no responsibility for cash sent via post.

All items returned for refund or exchange must be returned in the original condition with tags attached (unless faulty). Please ensure all returned clothing items are free from marks, stains and rips as they may not be accepted for return if received damaged (unless faulty).

Boxed/Packaged Goods: When returning boxed or packaged goods please ensure you pack them inside a satchel and do not attach anything to the outside of the original packaging. Should the packaging be marked or in unsatisfactory condition there may be a chance that we will not accept your return.

Underwear and Earrings: Due to hygiene reasons TITAN Performance Group is not able to accept returns on underwear or earrings unless faulty.

Swimwear: Swimwear can be returned if it is unworn, and in its original condition with all tags and protection stickers attached. We recommend trying on swimwear over underwear as soiled items will not be accepted for return and will be returned to you at your own expense.

Wetsuits: When returning wetsuits the product information and folding guide must be followed. If you did not receive the folding guide, please contact customer service. Badly creased wetsuits may not be accepted for return unless faulty. Please refer to the XTERRA Wetsuits returns policy for specific details.

During peak returns periods, TITAN Performance Group cannot guarantee returns will be processed within 3 days. If a size exchange is required we recommend placing a new order online and returning your original items for refund to avoid exchange items selling out.

Promotional discount offers will be honoured when exchanging size, but in the case your size request is unavailable or a refund is requested promotional offers will not be extended to your new order. Any free promotional items should be returned along with your order.

*Sale items can be returned after 30 days if the product is faulty under warranty or the incorrect item was received.

Faulty Item Returns
All repairs are carried out by the manufacturer and not by TITAN Performance Group. In some cases, faulty items cannot be repaired and a replacement or refund will be offered. TITAN Performance Group cannot control the availability of parts of replacement goods.

TITAN Performance Group has no control over manufacturer warranty periods, nor can we control repair periods and cannot advise what they will be. We will however do everything we can to ensure your faulty item is handled as quickly as possible and that you are informed throughout the process. In cases where you have returned goods directly to the manufacturer, TITAN Performance Group cannot be held accountable for repair periods or communication from the manufacturer.

Faulty items may be returned outside of the regular returns time frames providing the item is still under warranty. Please contact customer service (contact@titanperformancegroup.com.au) or the brand directly for warranty periods.

We aim to have your return processed within 3 days of receiving the item, however some faults must be approved by the manufacturer before a refund or replacement can be issued. This process usually takes around 1-4 weeks.

Watch and Wetsuit returns: Each manufacturer may have different warranty periods or service standards for faulty items. TITAN Performance Group works closely with its brands to ensure faulty items are dealt with promptly, but we have no control over the repairs or assessment process for warranty issues. In most cases, products returned in used condition will be repaired instead of replaced and will not be refunded unless repair is impossible. Any items returned outside of the warranty period will generally incur a charge for the repair. For more information on your products warranty, please contact the brand directly.

GoPro Returns: Please ensure you have visited the GoPro Support site before contacting TITAN Performance Group about your GoPro. Many questions and issues can be resolved here: www.gopro.com/support

Here's how to have a hassle-free refund or exchange:

  1. Please complete the returns form below within 30 days of purchase. (If you would prefer not to enter your credit card details then please tick one of the credit card boxes on the form. Please note that if you have requested a credit card call that we work on Australian Central Daylight Time, so if you are in a significantly different time zone then the call may be quite late/early your time).
  2. Indicate whether an exchange or refund is required for each item returned.
  3. Please package the item/s in the same way they arrived to you. Include a copy of the returns form with the parcel. Please do not mark shoeboxes with tape or stamps. An easy way to return is to turn the courier bag the items arrived in, inside out and reuse this to return items.
  4. We recommend that you send your return via a registered post delivery service, as we cannot accept responsibility for any items lost in transit.
  5. Please mark the outside of the box and the customs form (only required if sending from outside Australia) 'Goods being returned to manufacturer ' to avoid any delays and charges with customs. We cannot be responsible for any charges occurring from this being omitted.
  6. We aim to process all returns within 3 working days of receipt. If you are in a hurry for the replacement item then we recommend that you order the needed item from our website immediately and return the unwanted item for a refund rather than waiting for an exchange.
  7. If you believe an item to be faulty then we strongly recommend that you contact us before returning the item to us. This way we can determine the fault. Please refer to the Faulty Items Returns information above.
  8. Please note that you will be charged outbound postage for exchanges unless the original item was faulty or despatched incorrectly. On these rare occasions any replacement item/s would be sent free of charge and you would be refunded for the cost of returning the item.

Please send returns to:
TITAN Performance Group
Shop 3, 367-369 Brighton Road
Hove SA 5048

Phone: (08) 8296 5274
Email: contact@titanperformancegroup.com.au

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